3. Personal Information Collected

In connection with reservations, stays, and other use of the Hotel's services, the Hotel may collect the following personal information:

(1) Name, sex, date of birth, and age;
(2) Address, telephone number, and email address;
(3) Credit card information (card number, expiration date, etc. This information is obtained through the Hotel's payment service provider; the Hotel itself does not retain card numbers.);
(4) Reservation details, such as dates of stay, number of guests, and room type;
(5) For foreign nationals, nationality, passport number, and port and date of entry into Japan (including particulars to be recorded in the guest register under the Hotel Business Act);
(6) Vehicle information for guests using the parking lot;
(7) The content of inquiries, comments, and requests; and
(8) Any other information the Hotel deems necessary to provide its services.

4. Occasions on Which Personal Information Is Collected

The Hotel primarily collects personal information on the following occasions:

(1) When a reservation is made directly through the Hotel's website;
(2) When a reservation is made through an online travel agency (OTA) or travel agency;
(3) At registration at the front desk on the day of arrival; and
(4) When the Hotel is contacted by telephone, email, or through an inquiry form.

5. Purpose of Use

The Hotel uses the personal information it collects within the scope of the following purposes:

(1) To accept, confirm, and manage accommodation reservations;
(2) To process payment of accommodation charges;
(3) To carry out check-in procedures under the Terms and Conditions of Accommodation (including entry in the guest register);
(4) To respond to inquiries and requests from guests;
(5) To consider improvements to services and facilities;
(6) To handle, and provide notice regarding, lost property;
(7) To respond to matters required by law (including cooperation with public authorities such as the police); and
(8) For any purpose incidental to the foregoing.
The Hotel does not currently use guests' personal information for advertising purposes (such as email newsletters or direct mail). If the Hotel begins to do so in the future, it will obtain the guest's prior consent or provide notice by revising this Policy.

6. Provision to Third Parties

Except in the following cases, the Hotel will not provide personal information to third parties without the guest's prior consent:

(1) Where required by law;
(2) Where necessary to protect a person's life, body, or property, and it is difficult to obtain the guest's consent; and
(3) Where cooperation is necessary for a national or local government body, or a party entrusted by such a body, to perform duties prescribed by law (including reporting lost property to the police).

Where a reservation is made through an OTA or travel agency, the Hotel may exchange information with that OTA or travel agency to the extent necessary to confirm and fulfil the reservation. Information that an OTA collects independently in the course of accepting a reservation or processing payment is beyond the Hotel's control and is handled in accordance with that OTA's own privacy policy.